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Survey Delivery Methods

Kevin_GoodwinKevin_Goodwin Customer Advanced IT Monkey ✭✭✭
My IT group is looking to send out a survey with every 10th IR or SR that gets resolved. I know how to get a survey to go out to each ticket, but I am unsure of a way that I can add a counter to this so that it only goes out every 10th time. Is this possible with the app in it's current state?

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Answers

  • Kevin_GoodwinKevin_Goodwin Customer Advanced IT Monkey ✭✭✭
    :) I figured that would be the answer.  Thanks Donson!
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