Cireson Portal - Hide Tabs Dependent on Incident Support Group

CaterhamITSupport

CaterhamITSupport Member IT Monkey ✭

October 2020 in General Discussion

Dear All,

Is there a way to hide the tabs on incident form dependent on what support group the incident is assigned to?

Kind Regards

Daniel

0

Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

October 2020 Accepted Answer

HideTabs_SupportGroup.zip

@CaterhamITSupport - Daniel, I have attached some javascript that will allow you to supply a list of tabs to hide; and support groups to hide them for. You can either load this in with loadScript(which I recommend), or drop the entire contents straight into custom.js.

Bear in mind you can also just create a custom form based on group membership the way this article mentions but it won't update the form in real time like the above code will.

5

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

October 2020 Accepted Answer

HideTabs_SupportGroup.zip

@CaterhamITSupport - Daniel, I have attached some javascript that will allow you to supply a list of tabs to hide; and support groups to hide them for. You can either load this in with loadScript(which I recommend), or drop the entire contents straight into custom.js.

Bear in mind you can also just create a custom form based on group membership the way this article mentions but it won't update the form in real time like the above code will.

5
CaterhamITSupport Member IT Monkey ✭

October 2020

That worked really well.
Thank you for the help with this.
Kind Regards
Daniel

1

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