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Cireson Portal - Hide Tabs Dependent on Incident Support Group

Dear All,

Is there a way to hide the tabs on incident form dependent on what support group the incident is assigned to?

Kind Regards

Daniel

Best Answer

Answers

  • CaterhamITSupportCaterhamITSupport Member IT Monkey ✭

    That worked really well.

    Thank you for the help with this.

    Kind Regards

    Daniel

  • Daniel_ClarkDaniel_Clark Customer IT Monkey ✭

    Justin,

    What would I need to change in your script to hide tabs on a Change Request form?

  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Daniel_Clark - On line 2, change Incident to ChangeRequest. On line 4, change fieldToWatch to SupportGroup. And change tabsToHide and SupportGroupsToHideFor as necessary.

  • Daniel_ClarkDaniel_Clark Customer IT Monkey ✭

    Justin,

    I made the changes you suggested, but the script is not hiding the emergency tab. I can confirm the script is loading by using the console in Chrome.


  • Daniel_ClarkDaniel_Clark Customer IT Monkey ✭

    Justin,


    Do you recommend using the other method since the script does not work on change requests?

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