Home CMDB Portal

Bulk Import into Service Manager

Simon_MaraisSimon_Marais Customer IT Monkey ✭

Hi there,
We have a significant amount of hardware assets coming into our organization. I am looking for a way to potentially bulk import these. I can see that previous people in our organization used the asset import master sheet provided by you. I can also see that they have previously used such importing techniques as there are many assets that have the exact same import time. However, I am unable to see or use the connector they used to use, and it seems that the asset import app is no longer installed or was never installed. Is it possible that these were uploaded without using the Asset Import App. Could you please assist me with this. Thanks

Best Answer

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    edited August 9 Answer ✓

    Hi @Simon_Marais

    The easiest way to import in bulk is using the Excel Add-In.
    https://kb.cireson.com/article/install-asset-excel/19

    They probably used that and I suggest you to as well.

    Geoff

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    edited August 9 Answer ✓

    Hi @Simon_Marais

    The easiest way to import in bulk is using the Excel Add-In.
    https://kb.cireson.com/article/install-asset-excel/19

    They probably used that and I suggest you to as well.

    Geoff

Sign In or Register to comment.