Home Analytics

"Some" Class Extended Fields Not Appearing in Data Analytics DB.

Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

Hi All,

Seems like a bug, but just wanted to run it past the community first.

I am noticing that "some" class extension fields are not appearing in the Data Analytics DB, but other extended fields are appearing.

An example is a field we have added called "isResolvedOnFirstContact", a Boolean value.

Any ideas why this might be happening?

Regards,

Adrian

Answers

  • Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

    I have logged IR62212 regarding this issue.

    Regards,

    Adrian

  • Chris_StelzerChris_Stelzer Premier Partner IT Monkey ✭
    I opened a case for this as well, and was told that "Class Extensions" may not be "Supported" at this time. Please tell us that's not the case. You've written an excellent solution here as a full out replacement of the Data warehouse, but ONLY if we can bring across any class extensions we've added. I don't see where these extensions would be brought across into the Analytics DB, please let everyone know here once you find out, thanks.
  • Adrian_PaechAdrian_Paech Customer Advanced IT Monkey ✭✭✭

    Chris,

    I found the same thing. I was informed its not supported at this time, and to create a feature request.

    I have created one here: https://community.cireson.com/discussion/2208/sync-extended-class-fields-into-data-analytics-database/p1?new=1

    Please vote for it.

    Cheers,

    Adrian

Sign In or Register to comment.