Adam_Dzyacky Contributor Monkey ✭✭✭✭✭
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Re: Auto Population of Activity Implementer for Review Activity in Change Requests
It's going to require some automation through either SCO, SMA, or Cireson PSA. But it's absolutely doable. The idea would be: A runbook that exists as the first Activity in the CR/SR That runbook get… (View Post)1 -
Re: Search by Created By
Great idea on the multiple conditions with logical operators @Peter_Miklian! I think that really speaks to a dedicated Global Search page where you could implement that kind of Advanced Search logic. (View Post)1 -
Re: Once a request is 'cancelled' it cannot be re-opened?
Also worth mentioning that I'm pretty sure this is the identical flow for Change Requests as well. (View Post)1 -
Re: New Support Home Page
That's some pretty fantastic work there @Gabriel_Lences (View Post)2 -
Re: SCSM Auto Number - IR - Not sequencial
This behavior is by design for SCSM. The moment you create any New Work Item (regardless whether or not you save it) that number is consumed never to be seen again. There is an old Travis Wright post… (View Post)6