Adrian_Paech Advanced IT Monkey ✭✭✭
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How-To: Update User Details Input Screen For Analysts
Heya, Our company had a requirement for analysts to be able to update user details on the fly when taking calls, or actioning incidents / service requests. Our analysts don't use the console, so for … (View Post)2 -
Re: How-To: Update User Details Input Screen For Analysts
Just a quick thought. You could alternatively trigger the "Update User Details" function from a task instead of a button, which might be a bit cleaner. Its really up to you. :) Cheers, Adri… (View Post)1 -
Re: How-To: Update User Details Input Screen For Analysts
To get this working, first you will need to add a button somewhere on the Incident.js or ServiceRequest.js forms: { DataType: "Button", PropertyDisplayName: "Update User Details",… (View Post)2