Christopher_Carver Adept IT Monkey ✭✭
Reactions
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Re: Recreating SCSM mail subscriptions with SCORCH
This is a similar issue I had with e-bonding tickets from an external vendor using ServiceNow and our SCSM solution. Knowing when to do what. I do not use monitoring activities on SCSM tickets. The r… (View Post)1 -
Re: User Work Item Search
To add extra color to the question, this is a common scenario. Manager: Hey Bob, didn't Jim submit several SR tickets requesting 2K bulk licenses. Bob: He sure did, it was super easy using Cireson po… (View Post)1 -
Re: Portal add MA to SR Task
This script only works for me when a SR already has an activity in it. I get the standard pop up asking me where to place the MA as expected. However if there are no activities in the SR, the "a… (View Post)1