Christopher_Carver Adept IT Monkey ✭✭
Reactions
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Re: Exposing Standard Fields
Thank you Justin, that was perfect solution. Now analysts can negotiate the completion of the service request and set an agreed OLA completion date. (View Post)1 -
Re: Survey Results
Cireson made a fix for us in release 7.6.0.9 of the App Survey. Once we added the new management pack, all was solved. NOTE: Even with the fix, we no longer use the Cireson Survey application, it's t… (View Post)1 -
Re: Anyone experiencing "missing" runbooks in SCSM?
Trolling through the posts and raising this from the depths. We had the same problem, but now have fixed this issue completely. In our case the issue was the SCSM and SCORCH servers are on Azure VMs.… (View Post)4 -
Ticket ordering
We recently reached 5 digit ticket numbers from the default 4 ticket numbers we started out with in production. The problem we are having is when sorting the ticket ids in the Cireson portal, the sor… (View Post)2