David_Allen Advanced IT Monkey ✭✭✭
Reactions
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Re: several question about SCSM activities
Hi, 1. Activities are performed in order, however you can place multiple activities within a parallel activity so they all go to In Progress at the same time. 2. You can assign the activities to AD u… (View Post)2 -
Re: IR/SRs not appearing in self-service portal
I had that last week in my UAT environment and found that restarting the Cache Builder service sorted it out. Never found the root cause though, so would be interested to hear others findings on this! (View Post)1 -
Re: SCSM DW not registering SR Extension
I usually find issues like this are due to the MP not sync'ing correctly to the DW. I know you said you have checked the sync'ing of both MP's, but does the DW have the same MP version as the one in … (View Post)2