Kevin_Goodwin Advanced IT Monkey ✭✭✭
Reactions
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Re: Average Resolution Time
Thanks Joe! Is there a way to find the information using the portal search or does it require a dashboard be created with SQL queries? (View Post)1 -
Re: Average Resolution Time
Thanks Joe! (View Post)1 -
Average Resolution Time
On the Incident Analyst Performance dashboard, the top left stat (for me at least) is the average resolve time. Can anyone help me to recreate this stat with different criteria? I have been looking a… (View Post)1 -
Re: Skype for Business Section
Awesome, thanks Joe! (View Post)1 -
Cireson Support
Are there any issues going on right now? I have submitted a couple requests this morning and I have not received the normal confirmation emails. Just curious. (View Post)1