Michael_Baldry Advanced IT Monkey ✭✭✭
Reactions
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Re: Add Change Requests to My Work view
We've had a lot of feedback about this too. Our Service Desk submits a bunch of work items on behalf of other people, and would love to have a single view where they can monitor the status of those … (View Post)1 -
Re: Bulk export and edit of Hardware or Software Assets
There isn't a button specifically for editing hardware assets, but if you click on the "Search" button, it allows you to select either Hardware Asset or Software Asset, put in some optional… (View Post)1 -
Re: Incorrect Computer CI being associated with Hardware Asset
Does your SCSM service account have rights to view the "Deleted Items" container in Active Directory? Travis Wright has a good blog post describing what happens when stuff from the connecto… (View Post)3 -
Re: Approve Request Directly from Email
We have something similar to this set up in our environment. There's no way (as far as I know) to directly approve it right from an email button, but you can set it up to do essentially the same thin… (View Post)9