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Users unable to add comments to tickets - 403 error
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Cireson Cohesive Design Preview
Yesterday, we received a great (and perfectly timed, I might add) comment from Peter (I hope it wasn't Peter Zerger making this comment) on one of our videos... https://vimeo.com/141798472 I gave a shot answer to his comment, because that's all I can really do on Vimeo - so here is my expanded answer with some background,… -
Re: Can't access the new Self Service Portal - community version
I did a re-install just now. SQL permissions seem ok since I can log in as this user on SQL server and browse the DB using Mgmt Studio. However login failed error recorded in logs: AP Log: 2016-08-23 16:12:23,531, ERROR [ 13]: Error accessing SQL Database: Server=######;Database=ServiceManagement;Trusted_Connection=True;… -
I have been having problems with SCSM TempDB growing too large
I have been working with Microsoft on the issue for a number of weeks and they have not found the problem yet. The TempDB will fill up over and over and some things seem to not function properly. We were able to find the query below in SQL as the problem (this occurs every HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\System… -
Re: Portal is now 8.9 but some customisations from custom.js work while others dont. any ideas?
Sorry that was the code for the grid picker improvement not the code for the gird picker. I found the observer.disconnect line and made the change. Cleared my cache, restarted cache builder but no luck. :( /* ----------------------------------------------- */ /* -------------- Custom Grid Search ------------- */ /*… -
Re: (v8.x) All ODATA (platform) calls fail with 401. Is this a setup/config issue?