Service Manager

Discussion	Started By	Replies	Views	Most Recent
Update Rollup 7 for System Center 2016 Service Manager is available now: Announcement	James_Atance April 2019	2	56	James_Atance April 2019
Welcome to the Service Manager upgrade discussion area Announcement Closed	IT Monkey November 2016	0	12	IT Monkey November 2016
Automating creation of service request Answered	JP_anderson December 17	1	8	Geoff_Ross December 18
Email connector - autoreponse Answered ✓	Marek_Lefek October 30	4	22	Simon_Zeinhofer November 13
Transferring Management Packs between environments - System Center 2022 Question	Sean_Terry November 8	0	10	Sean_Terry November 8
gMSA for SCSM and SCO Answered ✓	Simon_Zeinhofer September 2021	3	145	Simon_Zeinhofer November 6
SCSM 2022 and Exchange Connector 4.1 Answered	Amit_Makharia October 9	1	57	Amit_Makharia October 11
How to make the "Acknowledge" Field a requirement for Incidents Answered	Rico_Feliciano October 7	1	13	Geoff_Ross October 10
Automate Actual StartDate/EndDate in Activities Answered ✓	Marek_Lefek December 2017	6	169	Matias_Aguirre September 10
Service accounts Answered ✓	Dean_Mrazek June 13	5	35	Geoff_Ross September 10
Email to notify manager when request is raised Answered ✓	David_Muzzatti July 22	7	54	Geoff_Ross August 13
Edit templates User permissions Answered	Michel_Cheret July 2	3	13	Geoff_Ross July 4
Seeing 'Blank' Reviewers in Review Activities Answered ✓	Tony_Collett June 2016	12	582	Geoff_Ross June 17
SQL Query for Support Group routing Answered ✓	Dean_Lintern September 2020	4	81	Melody_Deguzman May 28
SCSM Users management Answered	Sam_Nguyen May 7	3	46	Geoff_Ross May 8
Service Manager Ticket Backup for Decommissioning Answered ✓	Brandon_Scott April 22	3	96	Brandon_Scott April 29
Platform Cache not running? - Global Search config Answered ✓	Liz_Ross February 2020	6	777	Geoff_Ross April 24
AD Connector does not work Answered	Ilia2510 April 16	1	31	Ilia2510 April 16
Orphaned Enum in MP Answered ✓	Daniel_Polivka1 March 28	5	43	Daniel_Polivka1 April 1
Affected User not showing on ticket but shown in History tab Answered ✓	Sam_Nguyen October 2023	2	66	Sam_Nguyen March 18
Anybody else have issue mapping to runbooks that are nested in PAs and/or SAs? Answered	Ian_Stephenson February 2023	5	164	Ian_Stephenson March 18
SSRS Reports unable to include both Descriptions and Resolutions/Implementation Results in results. Answered ✓	Jason_Meyer March 5	1	25	Geoff_Ross March 16
Passing information from Service Manager notification template to a Microsoft powerapps via URL Answered	Chris_Cromwell January 26	4	99	Chris_Cromwell February 5
Dropdown menus not showing in SCSM 2022 - With Update Rollup 2 Answered	Paul_Granser January 9	2	41	Simon_Zeinhofer January 11
SQL Query to get templates data Answered	Manpreet_Singh December 2023	1	43	Justin_Workman December 2023
How trigger a Runbook on resolving of incident? Answered ✓	Matthew_Grossma October 2023	2	21	Matthew_Grossma October 2023
please share the tool "SCSMMakeEnum.exe" for me Answered ✓	Taras_Kirillov August 2023	1	64	Justin_Workman September 2023
Issue in processing email by Exchange Connector after migration from Exchange 2013 to Exchange 2016 Answered	Manas_Gautam August 2023	1	31	Patrick_Hammer August 2023
Why are there more Users in SCSM than AD? Answered	Sam_Nguyen August 2023	5	76	Simon_Zeinhofer August 2023
TLS/SSL Birthday attacks (3DES) vulnerability - Service Manager Answered	Bernadette June 2023	1	61	Adam_Dzyacky June 2023
Incident automatically closed if User anwers to Resolved mail directly Answered ✓	Simon_Zeinhofer November 2021	6	88	Simon_Zeinhofer June 2023
SCSM Console hangs after doing any Savings Answered ✓	Simon_Zeinhofer June 2021	3	16	Simon_Zeinhofer June 2023