Service Manager

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Welcome to the Service Manager upgrade discussion area Announcement Closed	IT Monkey November 2016	0	5	IT Monkey November 2016
SCSM DB Meltdown Answered	Rob_Simon February 12	22	105	Brian_Wiest 12:33PM
"Assign Analyst By Group" for (Manual) Activities Question	Robin_Fakler 9:20AM	0	8	Robin_Fakler 9:20AM
Class "Trouble Ticket Analyst Comment" extension Accepted Answer	Roman_Nepomniashchii February 18	3	18	Adam_Dzyacky February 18
Increase Description length Accepted Answer	Brian_Winter February 10	6	31	Brian_Winter February 15
Workflow changing incident Status and Urgency which then causes incidents to breach Accepted Answer	Richard_Chalker February 8	3	27	Richard_Chalker February 12
Extend Incident Form with VIsual Studio Answered	Jan_Schulz November 2018	3	28	Geoff_Ross February 11
Import not scoping users on first import Accepted Answer	David_Johnsen February 7	7	14	David_Johnsen February 7
Change Request Subscription - Send email to Assigned User Answered	Lashelle_Kirkwood February 5	1	20	Justin_Workman February 6
Bulk import of catalog model and manufacturer into SM lists Answered	Robert_Caruso February 5	1	10	Geoff_Ross February 5
"servicemanage" DB query - SLA Accepted Answer	Ozgur_Sahin January 2017	8	55	Scott_Wright January 30
Pre-Popuate Request Offerings based on textareaID Answered	Nawin_Siddu January 28	2	19	Nawin_Siddu January 30
Problem with Runbook template in Service Request Activity stuck in Pending status Accepted Answer	Stuart_Eddy February 2017	4	189	Tyson_Arzt January 21
Combination classes in extended class + form Answered	Peter_Miklian January 18	1	17	Rod_Marten January 18
SCSM 2016 Console Crash Accepted Answer	Brian_Wiest January 10	2	38	Brian_Wiest January 15
Query All Incidents That A User Has Touched Accepted Answer	Chris_Keander December 2017	14	245	Alex_Marsh January 14
Exchange Connector Answered	Grant_Fryer January 14	1	20	Nawin_Siddu January 14
Recurring Notification for Unassigned Tickets Accepted Answer	Kevin_Goodwin March 2018	10	46	Peter_Miklian January 11
Notifications from completed Manual Activities nested in a Parallel Activity for Affected User Answered	Robin_Fakler December 2018	2	32	Robin_Fakler January 9
Help needed creating SQL query in CMDB to find user objects being related in a form via user picker Answered	Ingrid_Glatz January 8	2	11	Ingrid_Glatz January 9
How can I prevent an email chain ending up in an end users comment when they reply via email Accepted Answer Closed	Richard_Chalker December 2018	5	50	Richard_Chalker December 2018
Customization statuses SR Answered	Roman_Nepomniashchii December 2018	1	37	Geoff_Ross December 2018
How to troubleshoot replication from primary to secondary management servers Accepted Answer	Rod_Marten December 2018	2	12	Rod_Marten December 2018
Authoring tools install error Answered	Roman_Nepomniashchii December 2018	2	25	Tom_Hendricks December 2018
Custom workflow Answered	Roman_Nepomniashchii December 2018	2	22	Roman_Nepomniashchii December 2018
Service Manager RA issue Answered	Anthony_Brzozowski November 2018	2	35	Anthony_Brzozowski December 2018
Workitems (MA RA) sort Accepted Answer	Oleg_Oliinyk November 2018	1	24	Billy_Wilson November 2018
Implied Created by User Role	Rod_Marten October 2018	0	13	Rod_Marten October 2018
Title updated via PowerShell doesn't update on the list view portal Answered	Marcin_Szablowski October 2018	3	15	Brian_Wiest October 2018
How to change cireson Portal from http to https Answered	Suruchi_Bharati October 2018	1	26	Tom_Hendricks October 2018
How to clear pending Service request's manual or review activities from a Failed Service request Accepted Answer	David_Wurl October 2017	16	119	Konstantin_Slavin-Bo October 2018