Service Manager

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Update Rollup 7 for System Center 2016 Service Manager is available now: Announcement	James_Atance April 2019	2	54	James_Atance April 2019
Welcome to the Service Manager upgrade discussion area Announcement Closed	IT Monkey November 2016	0	14	IT Monkey November 2016
AD connectors issue Question	alex_kokin May 7	0	6	alex_kokin May 7
Any way to link "reply all" email to the original ticket that has a support group in it?	alex_kokin May 5	2	7	Konstantin_Slavin-Bo May 6
SCSM 2019 Performance Issues Answered	James_Johnson March 17	14	33	James_Johnson May 5
100% CPU usage Answered	Alfie_Thomas April 26	2	17	Alfie_Thomas April 27
Emails not going out Answered	Kevin_Goodwin April 20	9	18	Kevin_Goodwin April 21
Cube issue in SM Answered	alex_kokin April 1	2	12	alex_kokin April 21
Class extensions are not written to the database	Roman_Nepomniashchii August 2018	2	43	alex_kokin April 20
Change Advanced Operator Role to Read Only Role Answered	Jerrett_Ferguson April 19	1	9	Justin_Workman April 20
Service manager DWH database Retention periods	Haridas_Pratihar April 8	4	30	Haridas_Pratihar April 13
Email Notification References. Accepted Answer	Nathan_Bates March 29	1	18	Nathan_Bates April 12
Work Item Time Pending/Active Answered	James_Johnson April 8	1	16	Peter_Miklian April 8
No SMTP and SIP address in the notification tab Answered	Simon_Zeinhofer March 11	2	18	Simon_Zeinhofer March 23
Email subscription not firing with current criteria Accepted Answer	Alfie_Thomas March 12	1	14	Shane_White March 15
RED Alert incident ticket question Accepted Answer	alex_kokin March 5	1	4	Justin_Workman March 5
Regular Expressions in Portal vs Console Accepted Answer	Ian_Stephenson March 1	4	3	Justin_Workman March 1
Service Manager Workflows Answered	Larry_Grant February 9	1	34	Justin_Workman February 22
How to clean Action log entries from SR template Answered	Marek_Lefek February 18	3	15	Marek_Lefek February 19
E-mail headers modifications? Answered	Peter_Miklian February 17	1	18	Peter_Miklian February 17
Replies to Ticket emails are not updating the ticket. They are creating new tickets. Answered	alex_kokin February 8	1	3	Shane_White February 9
Data Warehouse jobs broken Accepted Answer	Tim_Votta January 5	9	333	Shane_White February 8
Auto-populate selective fields for existing users Answered	Fatima January 22	1	24	James_Johnson February 3
Working with Cloud Only Active Directory Answered	alex_kokin January 8	4	53	joivan_hedrick January 13
Anyone have experience with using SLA or SLM Answered	Cary_Myers January 8	2	14	Cary_Myers January 8
Resolution list changes Answered	Peter_Miklian November 2020	3	35	Shane_White November 2020
Creation of my request view SCSM console Answered	CaterhamITSupport November 2020	1	24	Shane_White November 2020
Change multiple fields based on 1 query Answered	Eric_Evans October 2020	1	24	Bill_Crum November 2020
Requests created by exchange connector has no created by user Accepted Answer	Mikkel_Madsen October 2020	9	14	Brian_Wiest October 2020
SQL Query for Support Group routing Accepted Answer	Dean_Lintern September 2020	3	40	Brett_Moffett September 2020
Email notification for rejected Review Activities Answered	Emma_Jenkins September 2020	6	49	Emma_Jenkins September 2020
AD Connector will not work Accepted Answer	T_R_Ash_McCan_1 August 2020	4	24	T_R_Ash_McCan_1 August 2020