Marek_Lefek
Customer Advanced IT Monkey ✭✭✭
Hi,
Have you got any solution that not to register autoreponse messages to the workitems? ?
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Answers
Hi Marek,
I'm not sure what you mean.
Geoff
@Marek_Lefek you mean that, eg if you send an email to the affected user which shall be appended to the workitem, and this user has an auto response configured. And then this auto response gets appended to the workitem as well?
To do that, you have to be sure the connector does not process this mail. The easiest way is to create a rule, that these out of office messages or auto responses are moved to the deleted items in your connector mailbox as soon as they are received.