Service accounts
Dean_Mrazek
Customer IT Monkey ✭
Hi
We need to change the passwords for some Cireson portal service accounts in AD as well as the account for the orchestrator.
The accounts affected are:
Service Account used by the Cireson Portal Cache Builder Service
Service Account used by the Cireson Portal Web Service
Service Manager Orchestrator service account
If these passwords were changed in AD, would I need to update these accounts anywhere in the service manager console and/or Cireson portal settings?
Best Answer
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Geoff_Ross
Cireson Consultant O.G.
Hi @Dean_Mrazek,
I think two are easy:
Service Account used by the Cireson Portal Cache Builder ServiceService Account used by the Cireson Portal Web Service
Just re-run the Cireson Poral installer and provide new values for these account passwords. The installer will take care of everything.
Ad for Service Manager Orchestrator service account, it could be trickier but start with the SCOrch services on that server and the IIS app pools on that box.
Also check the SCSM Run As Accounts to see if that one is listed there and update the password.
Geoff0
Answers
Hi @Dean_Mrazek,
I think two are easy:
Service Account used by the Cireson Portal Cache Builder Service
Service Account used by the Cireson Portal Web Service
Just re-run the Cireson Poral installer and provide new values for these account passwords. The installer will take care of everything.
Ad for Service Manager Orchestrator service account, it could be trickier but start with the SCOrch services on that server and the IIS app pools on that box.
Also check the SCSM Run As Accounts to see if that one is listed there and update the password.
Geoff
Thanks Geoff! Is it ok to also change the accounts that the Cireson Portal uses for the service accounts?
Hi Dean,
Yes, just re-run the Cireson Poral installer and provide new values for these account passwords. The installer will take care of everything.
Geoff
Hi Geoff, thanks again!
Just ran this in our dev environment but I got the below warning. Is this something I need to be especially concerned about?
"Failed to update Database owner CiresonAnalytics on DATABASE_SERVER\DATABASE_INSTANCE_NAME: The proposed new database owner is already a user or aliased in the database."
No, you can ignore that warning.