Why are there more Users in SCSM than AD?
While creating a notification subscription, the list of available recipients is 9. In SCSM > Users, it shows 9 results as well.
However, in our AD, they don't exist. Only 3 results show for "informatics".
- Why is this? Our AD connector pulls all users/groups into SCSM. Why are there 9 results in SCSM and only 3 in AD, if it pulled from AD?
- Why are they named differently in SCSM subscriptions vs users?