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Re: Database table question
Hi @alex_kokin I should have asked earlier, but what version of the portal are you running? There has been dramatic changes to the efficiency and robustness of the CacheBuilder service in recent portal releases so if you are a few versions behind, I would seriously consider upgrading the portal version first. Assuming you… -
Re: Database table question
Hi @alex_kokin Yes it is safe to truncate this table. It will clear out any record of Incidents that you might have already synced to the portal but it will not destroy any data that wits within SCSM. When you re-run CacheBuilder service, it will re-sync this data. One thing to note though, it is also best to truncate the…