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Re: Anyone experiencing "missing" runbooks in SCSM?
Update - doesn't explain the missing/invalid issue, the below offers some helpful advice. * Don't use ampersand '&' character in anything you pass to SCORCH. Eg prompts passed to SCORCH. This will leave the runbook in pending as it can't interpret the xml. * Large amounts of output with no variable in a remote session will… -
Re: Anyone experiencing "missing" runbooks in SCSM?
Trolling through the posts and raising this from the depths. We had the same problem, but now have fixed this issue completely. In our case the issue was the SCSM and SCORCH servers are on Azure VMs. SCSM and SCORCH were not designed with cloud in mind at the time. Our RBs, would go missing even with no changes to the RBs.… -
Re: Anyone experiencing "missing" runbooks in SCSM?
Hi Brett, by missing I mean at random times during the day a number of runbooks within SCSM change to the status 'missing' from Active. They occasionally correct themselves when SCSM syncs, but often stay Missing until we notice and resync the connector manually. To reduce the time between identifying the error and…