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Re: Depart from SCSM and create a ground-up Cireson ITSM tool
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Re: Depart from SCSM and create a ground-up Cireson ITSM tool
On-prem for us. I think Cireson has the talent to make it happen, they've already got a portal that MS couldn't even rip off draw inspiration from correctly so that shows the amount of effort right there. The big issue is Support, how far is a company willing to go to ensure customers remain satisfied, to offer more…