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Re: Incident Form Header: "This Incident Is Linked To Problem: XXXXX [STATUS]"
This is rather rad. I've implemented it in our environment and have had no issues so far. I tried altering the script to apply to CRs and RRs, but it doesn't show up. Could this be because a CR doesn't have a parent/child function and the #parent-header-space doesn't exist in the CR form? Edit: @john_doyle -
Incident Form Header: "This Incident Is Linked To Problem: XXXXX [STATUS]"
Customization by @john_doyle that support have recently implemented on the Cireson Support Portal. Helps quickly see if the IR is linked to a PR and its status: Tested on v7.4 //Add Problem Link to the top of the IR form app.custom.formTasks.add('Incident', null, function(formObj, viewModel){ formObj.boundReady(function ()…