IT Monkey:   


Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Self-Service Portal - Community

Archives for May 2017
Discussion
Started By
Replies
Views
Most Recent
0
Up Down
View that shows HW Asset Staus changes for specific periods in Asset Management Feature Requests
Submitted
Terrence_HarveyTerrence_Harvey
0
5
Terrence_HarveyTerrence_Harvey
Multiline input in text box is changed to single line in Self-Service Portal - Community
Question
BrettBrett
0
11
BrettBrett
Cireson Asset Management Sync in General Discussion
Answered
Amarjit_DhillonAmarjit_Dhillon
1
23
john_doylejohn_doyle
1
Up Down
"Partly" save a Request Offering in Service Manager Portal Feature Requests
Submitted
Marcus_EhrnellMarcus_Ehrnell
0
7
Marcus_EhrnellMarcus_Ehrnell
After upgrade SCSM I cannot create or edit request offerings in Service Manager
Answered
Wolfgang_SchmidtWolfgang_Schmidt
1
13
Marcus_EhrnellMarcus_Ehrnell
Analytics view disappeared in Analytics
Question
Tomi_KaartamaTomi_Kaartama
1
10
Tomi_KaartamaTomi_Kaartama
2
Up Down
Config Manager Ticker App Feature Request - configurable logging interval in Configuration Manager Apps
Submitted
Daniel_HoenigDaniel_Hoenig
0
7
Daniel_HoenigDaniel_Hoenig
0
Up Down
Rolling Management Packs in Asset Management Feature Requests
Submitted
Christopher_CarverChristopher_Carver
0
8
Christopher_CarverChristopher_Carver
Error after upgrade to SCSM 2016: Unable to determine Cireson Licensing Client version in General Discussion
Answered
Wolfgang_SchmidtWolfgang_Schmidt
2
12
Wolfgang_SchmidtWolfgang_Schmidt
Hide/Unhide Property based on a different properties input in Analyst Portal
Answered
David_Morris1David_Morris1
6
32
David_Morris1David_Morris1
Ticker Issue in Service Desk Ticker
Mark_LoweryMark_Lowery
0
11
Mark_LoweryMark_Lowery
Hide "private" E-Mails in Service Manager
Answered
Bjoern_RettigBjoern_Rettig
3
19
Konstantin_Slavin-BoKonstantin_Slavin-Bo
Cireson Portal – Disable or Hide User Settings Page on header in Analyst Portal
Answered
Gabriel_ArmentaGabriel_Armenta
4
30
Gabriel_ArmentaGabriel_Armenta
Moved: Portal Grid Task - Enable "Instant Message Affected User" in Analyst Portal
Closed
Joe_BurrowsJoe_Burrows
0
1
Joe_BurrowsJoe_Burrows
Portal Grid Task - Enable "Instant Message Affected User" in Community Uploads
Adam_DzyackyAdam_Dzyacky
8
167
Adam_DzyackyAdam_Dzyacky
Is there a way to limit the AD search for the "Assigned to" field to people not groups or objects? in Analyst Portal
Answered
Cindy_BoyerCindy_Boyer
4
28
Cindy_BoyerCindy_Boyer
I have a user that is not supposed have access to a ticket according to the the db query but does? in Self-Service Portal - Community
Answered
Lou_GuardiaLou_Guardia
4
17
john_doylejohn_doyle
Employee ID Field in Cireson Portal in Analyst Portal
Answered
Amarjit_DhillonAmarjit_Dhillon
1
19
john_doylejohn_doyle
Extending OotB console tasks in Service Manager
Question
Konstantin_Slavin-BoKonstantin_Slavin-Bo
4
20
Konstantin_Slavin-BoKonstantin_Slavin-Bo
Can we show extra properties from a related class in the Work Item forms in Analyst Portal
Answered
Tim_ShackletonTim_Shackleton
3
35
Joe_BurrowsJoe_Burrows
2
Up Down
Display Promoted Console Views on Mobile (& smaller desktop windows) in Service Manager Portal Feature Requests
Submitted
Tom_HendricksTom_Hendricks
0
4
Tom_HendricksTom_Hendricks
Hide the option to create 'From Template' in Analyst Portal
Answered
Martyn_FearnMartyn_Fearn
2
12
Martyn_FearnMartyn_Fearn
Text box width autosizing in Analyst Portal
Answered
Eden_RavenwoodEden_Ravenwood
4
40
Eden_RavenwoodEden_Ravenwood
Transforming the Grid Picker 12 in Cireson Uploads
john_doylejohn_doyle
33
208
Adrian_MataiszAdrian_Mataisz
Moved the database to new server and service won't start in Self-Service Portal - Community
jefflandersjefflanders
6
25
jefflandersjefflanders
Exchange Connector on SM 2016 in Service Manager
Answered
Darryl_MunroDarryl_Munro
3
6
Tom_HendricksTom_Hendricks
Is there a mechanism that prevents the protocol(s) from becoming too large? in Configuration Manager Ticker
Question
Daniel_HoenigDaniel_Hoenig
1
4
Brian_WiestBrian_Wiest
Is the logging- or probably interrogation interval in the "Cireson TickerApp.log" configurable? in Configuration Manager Ticker
Daniel_HoenigDaniel_Hoenig
2
15
Daniel_HoenigDaniel_Hoenig
Unrecognized GUID format error in Service Request in Advanced Send Email
Answered
David_SchmidDavid_Schmid
4
17
David_SchmidDavid_Schmid
Tracking App-V Applications in SAM in Asset Management
Question
Alex_MarshAlex_Marsh
0
2
Alex_MarshAlex_Marsh