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Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Self-Service Portal - Community

Archives for May 2017
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Collection Creation - Change limiting collection in ConfigMgr Portal
Answered
Jason_TaylerJason_Tayler
4
5
wally_meadwally_mead
CreatedBy / AffectedUser ? in Analyst Portal
Answered
Jim_LeJim_Le
4
21
Sasha_Van_EijkSasha_Van_Eijk
Add page numbers to top of grid views? in Analyst Portal
Answered
Wendy_CraigWendy_Craig
2
21
Wendy_CraigWendy_Craig
Requiring all reviewers to vote in a review activity in Service Manager
Answered
Nicholas_DiAngeloNicholas_DiAngelo
4
21
Peter_SettlePeter_Settle
Notification only for analyst in Action Log Notify
Answered
Marek_LefekMarek_Lefek
5
42
Joe_BurrowsJoe_Burrows
4
Up Down
Allow Non Title Case Format for Form Questions in Service Manager Portal Feature Requests
Submitted
Steve_ClarkeSteve_Clarke
2
31
Steve_ClarkeSteve_Clarke
Create Related PR in Community Uploads
Nicola_SchubertNicola_Schubert
4
51
Tom_HydeTom_Hyde
How to set User CI and user settings fields based on country in Analyst Portal
Answered
Justin_ClarkeJustin_Clarke
4
31
Konstantin_Slavin-BoKonstantin_Slavin-Bo
do comments entered into action log of a parent ticket go to the affected users of the child tickets in General Discussion
Answered
Shawn_HorleyShawn_Horley
4
21
Shawn_HorleyShawn_Horley
Portal Group Mapping Settings in Self-Service Portal - Community
Answered
Ozgur_SahinOzgur_Sahin
3
21
Konstantin_Slavin-BoKonstantin_Slavin-Bo
exposing the Cireson Portal to out user outside our domain in General Discussion
Answered
Andy_LeopoldAndy_Leopold
1
1
Konstantin_Slavin-BoKonstantin_Slavin-Bo
Incident Ticket Updates in General Discussion
Answered
IT_ServicedeskIT_Servicedesk
2
11
IT_ServicedeskIT_Servicedesk
4
Up Down
Add weeknumber to datepicker in Service Manager Portal Feature Requests
Submitted
Alexander_AxbergAlexander_Axberg
2
11
Tom_HendricksTom_Hendricks
Incident Template with Status closed in General Discussion
Answered
Raffael_JenzerRaffael_Jenzer
6
31
Geoff_RossGeoff_Ross
SCCM deployment with no client on the host machine in Configuration Manager
Answered
jessica210jessica210
1
1
Dakota_GreenDakota_Green
Home Layout Change to Large Icon for Offering in Analyst Portal
Answered
Lukas_Kocher1Lukas_Kocher1
1
21
Geoff_RossGeoff_Ross
Relationship map in Asset Management
Answered
Kostiantyn_BukovetskKostiantyn_Bukovetsk
5
22
Kostiantyn_BukovetskKostiantyn_Bukovetsk
All Team Requests View Groups List in Self-Service Portal - Community
Answered
Ozgur_SahinOzgur_Sahin
1
1
Konstantin_Slavin-BoKonstantin_Slavin-Bo
Dynamic prompts failing. in Advanced Request Offering
Answered
Jeremy_CastleberryJeremy_Castleberry
5
21
Konstantin_Slavin-BoKonstantin_Slavin-Bo
Remove Change Status Task in Asset Management
Answered
wouter_dedoodwouter_dedood
2
11
wouter_dedoodwouter_dedood
How do conduct a physical inventory using Cireson Asset Management in Asset Management
Eric_KrasnerEric_Krasner
1
11
Eric_KrasnerEric_Krasner
user cannot see Create button in Portal in Analyst Portal
Answered Closed
Suruchi_BharatiSuruchi_Bharati
10
41
Joe_BurrowsJoe_Burrows
User doesnt have access to Cireson Portal to Create IR and CR in Analyst Portal
Answered
Hayden_EckhoffHayden_Eckhoff
4
61
Hayden_EckhoffHayden_Eckhoff
SCSM and Cireson Training in FAQs
Brett_MoffettBrett_Moffett
3
42
Sandy_WoodSandy_Wood
FAQ: Icons are missing in Self-Service Portal, but otherwise clickable in FAQs
Dakota_GreenDakota_Green
0
2
Dakota_GreenDakota_Green
How best to implement RBAC in SMA? in SMA
Answered
Tom_HendricksTom_Hendricks
2
11
Leigh_KildayLeigh_Kilday
Its Posible with ARO separate a levels of Service Request Area List on Diferents Box to show in SSP? in Advanced Request Offering
Answered
Gabriel_ArmentaGabriel_Armenta
5
41
Gabriel_ArmentaGabriel_Armenta
The client does not exist in the Configuration Manager database in Remote Manage
Answered
rappellerrappeller
1
3
F_ChristiansenF_Christiansen
New User Automation. How do you do it? in General Discussion
Brett_MoffettBrett_Moffett
3
51
Eric_KrasnerEric_Krasner
Powershell Creation of SR from Template - Setting Request Offering in Service Manager
Answered
David_WellsDavid_Wells
4
31
David_WellsDavid_Wells