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Software Asset Usage Report

Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
in Service Manager Asset Management Feature Requests
It would be advantageous to asset managers to be able to report on Software Asset installations that have not been used in x number of days.

This would allow for easy visualization of what software could be reclaimed.

At the moment each Software asset shows a list of machines that have used the software int he past x days, but there is no way to see at a glance those that have NOT used the software in this time.

A simple report would suffice, but a related list would also allow for automation of notifications etc. to be generated and sent to users who are no longer using the specific software.
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In Review · Last Updated

User Story 8738

Comments

  • seth_coussensseth_coussens Member Ninja IT Monkey ✭✭✭✭
    Thanks for the request Brett! We are reviewing this for inclusion in the product and will keep this updated based on our decision. We may also have further questions, so stay tuned!
  • seth_coussensseth_coussens Member Ninja IT Monkey ✭✭✭✭
    Hey @Brett_Moffett which section are you looking at in the console today for the information you are referencing? Also, what do you think would be a valid length of time for the software not being used to be filtered into this list? Would this need to be configurable?
  • seth_coussensseth_coussens Member Ninja IT Monkey ✭✭✭✭
    Waiting on updates here before moving forward, thanks!
  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    @Seth_Coussens within the console you can see on the Software Assets CI's who has been using the app via the software metering tab.
    However, it does not show who has it installed and is NOT using the app.
    It would be adventageous to asset managers to be able to report on Software Asset installations that have not been used in x number of days.
    This could be on the portal in a Dashboard and or in the Console in the SAM CI's
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