Using other data sources in the SQL Table Widget and preserving click-through functionality

Leigh_Kilday

Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

September 2016 in Analytics

My goal is to provide a tabular view of IRs assigned to Service Desk, that allows them to click-through to the IR form. Required fields are a combination of OOTB and from a class extension.

On the same SQL Server instance as the ServiceManagement db, we have a reporting db which is made up of a whole bunch of Views over the ServiceManager db.

The query returns results in the SQL Table Widget, but the row-level link results in a blank Work Item Search page.

Is there anything else I need to include in my query to successfully pass the ID to the WI search page, or is there a better way to go about this?

0

Best Answer

Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

September 2016 Answer ✓

I've answered my own question.
Rather than using just the reporting db by itself, the FROM still needs to reference a ServiceManagement table but I can join it to my additional data and the link is preserved.

8

Answers

Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

September 2016 Answer ✓

I've answered my own question.
Rather than using just the reporting db by itself, the FROM still needs to reference a ServiceManagement table but I can join it to my additional data and the link is preserved.

8

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