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Knowledge Article Category - Making visible/invisible for Users (AD Groups)

Raffael_Jenzer

Raffael_Jenzer Customer IT Monkey ✭

September 2016 in Analyst Portal

Hi

We would like to make one or more KB Categories visible/invisible for some Users/AD Groups. So that we could implement Categories which our Customers wouldn't see, such as internal Categories.

Does anybody has some custom.js-Stuff about this topic?

Regards,
Raffael

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Dakota_Green Member Advanced IT Monkey ✭✭✭

October 2016 Answer ✓

Hello Raffael,

Right now, it isn't possible to pull this off out of the box (or with customization from what I can tell). It has however been brought up as a feature request for a future edition of the Portal.

https://community.cireson.com/discussion/920/knowledge-base-analyst-content-permissions

6

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Dakota_Green Member Advanced IT Monkey ✭✭✭

October 2016 Answer ✓

Hello Raffael,

Right now, it isn't possible to pull this off out of the box (or with customization from what I can tell). It has however been brought up as a feature request for a future edition of the Portal.

https://community.cireson.com/discussion/920/knowledge-base-analyst-content-permissions

6

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