Auto Setting fields in Send Email task on portal

Rob_R Member IT Monkey ✭

September 2016 edited September 2016 in Analyst Portal

Is there a way to automatically check the "Add Message to Action Log" and "Change Status to Pending" checkboxes? I'd like to use the status changes for notifications and possible SLAs but find it's easy for the analyst to forget to check those boxes.

Thanks

Best Answer

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

October 2016 Answer ✓

Hi Rob

Checkout the discussion below, it is possible with some code in the custom.js folder:

https://community.cireson.com/discussion/309

Cheers
Joe

5

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

October 2016 Answer ✓

Hi Rob

Checkout the discussion below, it is possible with some code in the custom.js folder:

https://community.cireson.com/discussion/309

Cheers
Joe

5

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