Potential Bug: RO Drop Down List / Enum dissapears after initially clicking on list.

Adrian_Paech

So have a strange one that only started happening to me with version 6.x of the portal.

When I load up any request offering, and I happen to click on the first drop down list in the RO, sometimes (about 50% of the time), when I initially click on the list to show the drop down options, it pops up the list, and then immediately the list disappears.

Once you click on it again (the second time), the list appears no problem.

Is this happening for anyone else in v6.x of the portal?

Note: I am connecting to portal via IE11.

Regards,

Adrian

Tony_Collett

I've noticed something similar when using drop down boxes, they sometimes just stay open and cannot be closed until the page is refreshed. It's difficult to replicate because it happens quite randomly

Brian_Byrd

I've noticed this same list-disappearing behavior in portal v6.x in IE 11.

Adrian_Paech

Thanks for the feedback. I will log a bug with Cireson.
cheers,
Adrian

Daniel_Clarke

HI. I still get this issue when I scroll to the bottom of the screen, the drop-down list flickers.

Adrian_Paech

Yea we still get it also.

Its currently logged as a problem, and Cireson are still looking into it.

Feel free to log an incident then at least there may be more reason for them to fix it..

Cheers,

Adrian

Daniel_Clarke

will do as it's a pretty big issue. Thanks.

Tony_Collett

I can't confirm anything at this stage, however this issue may be resolved with the next release of the Cireson Portal. There is no ETA at this stage.

Jerry_Veldhuis

this may be the same issue as this report

https://community.cireson.com/discussion/2189/chrome-bug-with-drop-downs-at-the-bottom-of-an-ro-portal-7-3

Daniel_Clarke

I was told the issue will be resolved in the next release.