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Offerings not showing for Portal Users

Ozge_OzkayaOzge_Ozkaya Member Adept IT Monkey ✭✭
Dear All,

I am using Cireson Portal Community edition v6.0.0.5. All Service and Request Offerings are showing in Sliverlight Portal however in Cireson Portal, end users cannot see any of them.

Is there any configuration required for the Portal Users in order to see the offerings?

Best Answers

Answers

  • Jonathan_BolesJonathan_Boles Customer Ninja IT Monkey ✭✭✭✭
    Hi @Ozge, could you advise what steps you followed for the initial install/setup? This would perhaps give a better idea of where the problem may be.
  • Ozge_OzkayaOzge_Ozkaya Member Adept IT Monkey ✭✭
    Thank @Joe_Burrows, i was using Domain Users default group for Portal User Role. I changed to a custom domain group and offerings displayed in Cireson Portal. But this time, the catalog groups that i created in SM console are not reflecting correctly in Cireson Portal. I have 2 catalog groups with different request offerings and they all mapped to different user roles. This works with Silver Light portal but in Cireson all users have access to all the request offerings. Do i have to do any configuration from Cireson Portal side?
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