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Microsoft service desk uses "Services Now"

Mike_StormsMike_Storms Customer Adept IT Monkey ✭✭
I understand from a reliable source that MS uses Service Now for it's Change/Service Offerings/Incident Management/Problem Management.... Makes you wonder their commitment to Service Manager in the long haul... given 2016 was basically performance improvements with no real functionality added. Does Cireson have any in-sight into MS plans for SCSM?
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