Work Item Search - 500 Item Limit

Russell_Klvacek

Is there any way to increase the limit of work items returned from a work item search? It currently appears that the limit is 500 items, which reflects the limit in the SCSM console. I'm not sure if this is data that the console pulls back from the SCSM data warehouse or exactly how that works, but it would be cool if the limit could be increase on the portal as well.

Geoff_Ross

Hi Russell,

You can increase this in the Admin Settings -> Settings Items.



Hope this helps, be aware that increasing this will mean views take longer to load as you are bringing more items.

Geoff

Geoff_Ross

Hi Russell,

You can increase this in the Admin Settings -> Settings Items.



Hope this helps, be aware that increasing this will mean views take longer to load as you are bringing more items.

Geoff

Candice_Yeudall

It would be nice if there was a way to scale how many of what items. IE I had to increase this to find all of the managers who could approve requests (because I can't link to an AD group), so it slows everything down even when I tell it to only look at active people.

Conner_Wood

I 100% agree with @Candice_Yeudall.  I think making the Admin Setting Key "GridviewRecordCap" deprecated and/or replaced with a new Key called "ClassesCap" which would take a string in the following format of ClassName : nLimit would allow greater flexibility and therefore maximize performance where it doesn't need to search as much when already using a pre-defined WHERE statement.

Ex.
System.Domain.User:5000 ; Cireson.AssetManagement.HardwareAsset : 20000; Cireson.AssetManagement.SoftwareAsset : 20000;


Potentially you could also set 0 or a negative number to mean unlimited.