Recommendations for adding support group field when Time tracker is allready installed

Brian_Wiest

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

October 2016 in Time Tracker

Attempting to follow
https://blogs.technet.microsoft.com/servicemanager/2010/05/11/adding-a-custom-property-to-a-form-support-group-property-for-problem-form-example/
To add support groups to our Problems, Change Requests, and activites but running into an issues with the fact we have time tracker installed for all work items.
We have attempted to reference the Time trackers form but keep getting reference error.
Suggestions/Recommendation would be helpful. Thanks

0

Best Answer

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

November 2016 Answer ✓

As long as you keep the unsealed version of the customization it would just be a matter of versioning up the MP with the customization adding the XML again for time tracking and sealing.

5

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

October 2016

Hi Brian

Did you review this post:
https://community.cireson.com/discussion/625

Id recommend removing time tracker, making the form customization then add the XML for time tracker and seal with fastseal.

Regards
Joe

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Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

November 2016

Doesn't that mean the next time the Time Tracker is updated it would require us to recomplie our customization?

0
Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

November 2016 Answer ✓

As long as you keep the unsealed version of the customization it would just be a matter of versioning up the MP with the customization adding the XML again for time tracking and sealing.

5

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