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Tier Watcher enhancements.

Adam_Dzyacky

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

November 2016 edited November 2016 in Service Manager Console App Feature Requests

Tier Watcher has always been a really cool integration, but it's really seen more bug fixes/licensing changes than actual enhancements. While the ability to trigger a *.wav file is certainly awesome, it'd be even awesomer if you could trigger *.wav file per template/event type.

The scenario I'm getting at is for example:

VIP incident is triggered = Horns from Inception
A SCOM Incident of a certain customer defined type is triggered = Perhaps the sound of fire
etc, etc. etc.

Certainly all examples in good fun but never the less - triggering a *.wav file is great, but if you could get granular based on event type you could open up a host of audible scenarios within an IS Service Desk. That if someone is away from their desk (and in turn their computer is locked) their team member (or manager) could at least hear their fellow Support Group member's events.

5

5

5 votes

Submitted · Last Updated November 2016

Comments

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

November 2016

That would be very cool, and great for April fools day

0

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