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Licensing Error after 2016 Compatibility Release

Sam_PackerSam_Packer Customer IT Monkey ✭
edited November 2016 in Asset Management
We are on release .144 of Asset Management. This morning I am receiving this error in the console licensing app:

Do we just need to update to version .148 of the Asset Management app? We are on SCSM 2012R2. 

Thanks in advance.

Best Answer


  • Conner_WoodConner_Wood Customer Advanced IT Monkey ✭✭✭
    Ditto for myself and @Candice_Yeudall
    Perhaps Cireson needs to reconsider their DRM aspect of the "New Cireson Licensing Experience".
  • Sam_PackerSam_Packer Customer IT Monkey ✭
    Oddly enough, after I  had posted, I tried renewing my license again, and it was able to renew. We are functioning normally at this time. I would still like to know if it's recommended to update to the latest version of every app that was posted today (11/3).
  • Conner_WoodConner_Wood Customer Advanced IT Monkey ✭✭✭
    Thanks for the tip @Sam_Packer , it appears in SCSM Console > Administration > Settings > Cireson - Console App Licensing > I was able to click Renew All and now it appears valid once more.

    Personally I'm not going to update Cireson Console Licensing App to v7.5.2012.95 until we need to update our other apps.
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