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Commenting on a completed survey

Amanda_HoreAmanda_Hore Customer Adept IT Monkey ✭✭

When a user completes a survey, under NPS if they are a certain score they must be contacted regarding their score.  To support this we would like the ability to add custom fields to the Survey 'data' for tracking things like - who the survey is assigned to for responding, has the response been actioned, date actioned, comments section, theme of the response (so it can be tracked as to common threads in the response). 


7 votes

Submitted · Last Updated

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