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Is there any way of looking at calls that are moved in to the data Warehouse

Mark_GearyMark_Geary Customer IT Monkey ✭
We need to be able to look at calls that have been moved in to the data Warehouse. We need to be able to Search for calls and see all the notes. Is there any way to do this with out changing the archive times


Best Answer


  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Hi Mark,

    Hope you are well,
    Not really, the data warehouse is like an archive, designed for reporting on work items over time. There is no easy way to search or see an individual item. What's the issue with extending the data retention times?

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