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Support FAQ - Unblocking Zip Files

Steve_WrightSteve_Wright Cireson Support Advanced IT Monkey ✭✭✭
Hey Cireson Community,

There are a number of instances where a software download is delivered in the form of a zip file.
In these cases, the downloaded zip file may be blocked as a security measure against malicious software. One should always check for this prior to extracting files for installation as unexpected results can occur.

The process of unblocking a zip file is quite straightforward:

Navigate to the downloaded zip file, right-click the file  and select 'Properties'

Check the 'unblock' box in the Security section. Click OK. The security section will either disappear or be grayed out.

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