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Use custom fields on Quick Create in Affected User app.

Clay_Adcox

Clay_Adcox Customer IT Monkey ✭

November 2016 edited January 2017 in Service Manager Console App Feature Requests

We have a couple of fields that we have added to the service request and the incident forms that we would like to be able to add to the Quick Create form so we don't have to reopen the incident/service request after creating it to updates these fields.

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Submitted · Last Updated November 2016

Comments

Brett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

January 2017

Hi @Clay_Adcox
I assume you are talking about the Quick Create in the console rather than the Quick Create feature in the portal?

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Clay_Adcox Customer IT Monkey ✭

April 2017

That is correct. We only use the console here.

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