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Use custom fields on Quick Create in Affected User app.

Clay_AdcoxClay_Adcox Customer IT Monkey ✭
We have a couple of fields that we have added to the service request and the incident forms that we would like to be able to add to the Quick Create form so we don't have to reopen the incident/service request after creating it to updates these fields.
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  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Hi @Clay_Adcox
    I assume you are talking about the Quick Create in the console rather than the Quick Create feature in the portal?

  • Clay_AdcoxClay_Adcox Customer IT Monkey ✭
    That is correct. We only use the console here.
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