Attach file to call from folder (folder watcher?)
Sorry if this has been asked before, I couldn't find anything on here (and apologies it's not strictly Cireson related, so tell me to go away if I shouldn't post it here!).
We'd like to be able to save a file in to a folder on a server, that is then picked up (by powershell or orchestrator?) and attached to a SR or IR in SCSM/Cireson.
We'd like to be able to call the file IR123456.pdf and the script know that that file should be attached to IR123456.
(Also for multiples we'd like to be able to call the file IR123456_2.pdf or something and it still know, but that isn't critical)
I guess the orchestrator job would need to poll the folder, to search for files, but would there be a way to put a shortcut in there for the team to double click when they need it (saving system resources).
I'm sure @Geoff_Ross has told me there is a way to achieve something like this previously, but I we hadn't pursued it until now.