Having trouble with the "resolved by user" relationship when closing ticket with Commit API

chelsea_alonso

I was hoping someone could point me in the direction of how to assign the resolving user of a ticket to the "resolved by user" relationship when using the commit api call. I am able to change the "assigned to" related user

data.AssignedWorkItem = {BaseId: $("#assignToAnalyst").val(), ClassTypeId: "10a7f898-e672-ccf3-8881-360bfb6a8f9a"};

but don't see the resolved by user in the view model much more than just an action log entry. 

Morten_Meisler

For tasks, I'm using this method that might help you:

//set resolved by user 
                viewModel.NameRelationship.push({ RelationshipId: "f7d9b385-a84d-3884-7cde-e2c926d931a5", Name: "ResolvedBy" });
                viewModel.ResolvedBy = { BaseId: session.user.Id };

chelsea_alonso

I meant to mention that I'm working with IR WI class in this case but maybe that is evident. 

Morten_Meisler

For tasks, I'm using this method that might help you:

//set resolved by user 
                viewModel.NameRelationship.push({ RelationshipId: "f7d9b385-a84d-3884-7cde-e2c926d931a5", Name: "ResolvedBy" });
                viewModel.ResolvedBy = { BaseId: session.user.Id };

chelsea_alonso

YES! That was what I was missing. I appreciate your help!