Home Notify Analyst

pending activity

misc_helpdeskmisc_helpdesk Customer IT Monkey ✭
hi, may i know if i can take out pending activity from the list generated using notify analyst pro? 

Best Answer

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Accepted Answer
    Hello

    Is this in regards to the "Reminder" email notify analyst sends with all active workitems? If so its not possible to exclude pending activities from this and limited to the below options:



    Would recommend raising as a feature request.

    Regards
    Joe
    2.png 20.6K

Answers

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Accepted Answer
    Hello

    Is this in regards to the "Reminder" email notify analyst sends with all active workitems? If so its not possible to exclude pending activities from this and limited to the below options:



    Would recommend raising as a feature request.

    Regards
    Joe
    2.png 20.6K
  • misc_helpdeskmisc_helpdesk Customer IT Monkey ✭
    hi Joe, 
    thanks for the quick response. May i ask another question, if we can customize the message that appear in the notification? 
    Thank you in advance. 
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hey 
    No worries, unfortunately this is also no possible as the template is defined in the MP.

    id recommend getting that into a feature request also and I'll be sure it would generate upvotes :)

    Cheers
    Joe
Sign In or Register to comment.