Notify Analyst

Discussion List

Discussion	Started By	Replies	Views	Most Recent
Notify Analyst now includes all of the features you know and love from Action Log Notify! Announcement Closed	IT Monkey August 2017	0	353	IT Monkey August 2017
End User Comment Not Sent to assigned Support Group Accepted Answer	Nick_Flint April 2019	3	46	Nick_Flint September 15
How do you prevent sending the comments marked as private out to a user when a ticket is completed? Answered	Herculeon May 26	3	22	CaterhamITSupport May 27
Target Specific User Inputs Answered	Eric_Evans January 11	1	11	Justin_Workman January 12
Turn on Notify on Create results in a flood of emails. Answered	Brian_Winter January 2020	2	41	Joakim_Normann April 2020
Is there inheritance on support groups when using them as criteria for starting a workflow? Accepted Answer	Michelle_Underw November 2019	3	21	Michelle_Underw November 2019
Is there any detailed User Guide on how to configure Notify Analyst App to sent notifications out? Accepted Answer	Mohamed_Abouissa October 2018	5	203	Michelle_Underw November 2019
Action Log Notify - Are Comments Sent to Support Group? Accepted Answer	Nick_Flint October 2019	1	21	Adam_Dzyacky October 2019
Action Log Notify sending notifications on Service Requests Answered	Jamie_Jordan July 2019	8	242	Tony_Collett September 2019
Delay email being sent when SR/IR closes Answered	Ishroop_Aneja July 2019	1	13	Nicholas_Velich July 2019
Double notifications for Review Activities Accepted Answer	Eivind_Osbak November 2016	18	214	Shane_White May 2019
Notify Analyst and Support Group at new attachment Accepted Answer	Jacky_Gross April 2019	1	21	Shane_White April 2019
Manual Activity with AD Group as Activity Implementer - Notification Accepted Answer	Gunter_Danzeisen February 2019	1	44	Justin_Workman February 2019
Lot of failed Workflows Answered	Margarete_Jussen February 2019	1	134	Tony_Collett February 2019
Adding a Work Item Comment Log Template (Service Request Answered	Sandy_Wood September 2018	3	83	Sandy_Wood September 2018
Notify Analyst - only for support group Answered	Maria_Jose_Cortez_de November 2017	3	92	Justin_Workman August 2018
Any way to eliminate email signature and email thread from a User comment sent via email? Answered	Stefan_Barrett July 2018	3	51	Stefan_Barrett July 2018
Reminder emails Answered	Sharon_Spears June 2018	1	31	Adam_Dzyacky June 2018
Notify Analyst Configuration Accepted Answer	Amanda_Fees June 2018	1	51	Brian_Wiest June 2018
"Is Private" checked. Is it private? Not really. Answered	Jason_Meyer May 2018	2	53	Jason_Meyer June 2018
Does the Notify Analyst / Action Log Notify app send an email to the Affected User? Accepted Answer	Alan_Foster May 2018	5	31	Alan_Foster May 2018
Should we see Notify Analyst Logs for Review Activities? Cause we don't. Accepted Answer	Raul_Noa May 2018	6	46	Raul_Noa May 2018
Notify Analyst - Self-assigned sending emails despite being disabled Accepted Answer	Brendan_Smith August 2017	10	114	Brendan_Smith April 2018
Notify Analyst - Email distribution group/specific mailbox Accepted Answer	Brett_Daly January 2018	2	112	Brett_Daly April 2018
Support Group in Problem Form on Portal Accepted Answer	Brett_Daly April 2018	4	174	Justin_Workman April 2018
Notify Analyst 8.0.1.2016 (free) in SCSM 2016 troubleshooting? Answered	Sprague_Chris December 2017	5	71	Nick_Flint February 2018
comment updates are being sent (as mail) although they are marked as "private" Answered	Silas_Sulser December 2017	2	61	Silas_Sulser December 2017
How to get the Ticket number in the E-Mail Template Answered	Oliver_Beyer September 2017	4	61	Gerhard_Liebel December 2017
Notify Analyst Free Answered	Leif_Eriksson April 2017	2	13	Sprague_Chris December 2017
Would anybody share a smooth and good-looking HTML notification template? Accepted Answer	Silas_Sulser December 2017	2	91	Silas_Sulser December 2017
New Notify Analyst App - Action Log Notification - Inserting Work Item Parameters Answered	David_Wells August 2017	8	337	Amarjit_Dhillon December 2017