Target Specific User Inputs

Eric_Evans

Eric_Evans Member IT Monkey ✭

January 2021 in Notify Analyst

I am very sorry if this has been asked before, but I did not see if it has. I am trying to create an Email notification (when a user creates an SR) and this form has multiple fields:

Title:

Description:

Requested Due Date

Justification:

Supervisor:

Short of mapping these to their own fields in the SR template, is there a way that I can "Target" a specific input? (ie: Justification) I can pull ALL of the UserInputs ($Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/UserInput$) Is there a way to pull them out individually?

Thank you for your time!

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Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

January 2021

@Eric_Evans - Multiple mapping is one of the main features in Advanced Request Offering. You may need to import its Management Pack. It can be found in inetpub\CiresonPortal\ManagementPacks. Once you have it imported, you can edit your request offering in the console using the "Edit Advance Request Offering" task. Then you can add the output of multiple Prompts to the same field.

https://kb.cireson.com/article/install-advance-request-offering/1270

https://kb.cireson.com/article/how-to-advanced-request-offering-features-and-usage-in-the-portal/1276

Be advised that importing the Advanced Request Offering Management Pack will update the LastModified date on every work item in SCSM.

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