Is there any detailed User Guide on how to configure Notify Analyst App to sent notifications out?

Mohamed_Abouissa

According to Cireson, no need to create to many email subscriptions as all notifications can be managed by the notify analyst app if it is properly configured. Does anyone know how to do so?

Gerhard_Goossens

You need to install the MP, close the console, open it again, go to Administration in the Wunderbar, go to settings, Cireson - Notify Analyst settings. Then select the template you want to use for the IR and SR notifications. If you have the paid version, you can also select the templates for Analyst and End-User comments.

http://kb.cireson.com/wp-content/uploads/2017/01/KB38-Notify-Analyst-App-Free-Version-Installation-Guide.pdf

Gerhard_Goossens

You need to install the MP, close the console, open it again, go to Administration in the Wunderbar, go to settings, Cireson - Notify Analyst settings. Then select the template you want to use for the IR and SR notifications. If you have the paid version, you can also select the templates for Analyst and End-User comments.

http://kb.cireson.com/wp-content/uploads/2017/01/KB38-Notify-Analyst-App-Free-Version-Installation-Guide.pdf

Mohamed_Abouissa

Thank you Gerhard_Goossens! Cireson - Console App Tier Mapping is also required for the support group change assignment work and sent notifications out.   

Michelle_Underw

Removed by M. Underwood - wrong place to post this.

Mohamed_Abouissa

Michelle_Underw: I believe you still need to add an OR for each sub-groups.

Michelle_Underw

Mohamed_Abouissa - Thank you. I tried to delete this as soon as I realized there was an 'Ask a Question' button at the top of the page. I have posted a separate question on this so that others can find it later.