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Reminder workflow failing occassionally

Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
in Notify Analyst

Does anyone know how to dig deeper to investigate the workflow for Notify Analyst reminders? It runs when manually forced to rerun.

All I got was this:

System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyValueCollection.PopulateList()
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()
at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()
at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()
at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()
at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable1 identityType, String identityValue, DateTime refDate)
at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithType(PrincipalContext context, Type principalType, IdentityType identityType, String identityValue)
at System.DirectoryServices.AccountManagement.GroupPrincipal.FindByIdentity(PrincipalContext context, IdentityType identityType, String identityValue)
at Cireson.Assignment.Workflows.Reminders.eJcW6N50tV(EhEmXXdgkvPaq5r4IN , List1 )
at Cireson.Assignment.Workflows.Reminders.Execute(ActivityExecutionContext executionContext)
at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
at System.Workflow.Runtime.Scheduler.Run()

Answers

  • Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭

    Event ID on workflow server = 33880

    Anyone else ever seen failures like this that go away if they are manually rerun, or sometimes need a service restart on the workflow server to work ok.

    They had been working fine and there have been no upgrades/changes. So I assume there is something about the ticket quantities, users or something else I'm missing. Are there any known issues to be aware of?

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