Action Log Notify - Are Comments Sent to Support Group?

Nick_Flint Customer Advanced IT Monkey ✭✭✭

October 2019 in Notify Analyst

Could someone confirm that action log comments are not sent when a support group is assigned but there is not an analyst assigned to a work item?

Best Answer

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

October 2019 Answer ✓

They are not. The Users on those relationships have to be present.
Interesting idea.

5

Answers

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

October 2019 Answer ✓

They are not. The Users on those relationships have to be present.
Interesting idea.

5

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