Does the Notify Analyst / Action Log Notify app send an email to the Affected User?

Alan_Foster

Alan_Foster Customer Adept IT Monkey ✭✭

May 2018 in Notify Analyst

In the documentation for Notify Analyst Action Log Notify app vb it states that the three comment log templates are used to "Notifies the Assigned to User". Does it also send a notification to the Affected User?

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Best Answer

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

May 2018 edited May 2018 Answer ✓

@Alan_Foster
The Action Log Notify does in fact email the Affected User. I've updated KB1. Thanks for pointing this out!

5

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

May 2018 edited May 2018 Answer ✓

@Alan_Foster
The Action Log Notify does in fact email the Affected User. I've updated KB1. Thanks for pointing this out!

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Alan_Foster Customer Adept IT Monkey ✭✭

May 2018

Is there any way to turn that off?

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Alan_Foster Customer Adept IT Monkey ✭✭

May 2018

And thanks @Justin_Workman

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

May 2018

Alan_Foster said:

Is there any way to turn that off?

Yes. That specific workflow can be disabled.

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Alan_Foster Customer Adept IT Monkey ✭✭

May 2018 edited May 2018

@Justin_Workman Do you know the name of the workflow? Is it "Cireson Work Item User Action Log Notification Workflow"?

I see it now in the updated doc. thanks

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