Implementation, Customization of the Cireson Self-Service Portal
During the session, we’ll show you tips to optimize the portal within your environment to increase productivity and efficiency, as well as showcase key features and functionality to help you get started and prepare for success. We’ll also highlight portal enhancements including how to design custom dashboards, build intelligence into your Incident and Service Request process and more.
You will learn:
Best practices to setup the Portal to align with your business needs
How to navigate the Portal
How to simplify service requests with Cireson Advance Request Offerings
Ways to enhance the Portal including how to design custom dashboards
How to use Microsoft Outlook to support your Service Management Initiatives