What is the preferred method for modifying MP contents?

Leigh_Kilday

Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

December 2016 in Service Manager

I'm planning to write a script to bulk-update values in RO Simple Lists.

Is it best to export, make changes and import, or make update values in the DB?

0

Best Answer

Brett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

December 2016 Answer ✓

My suggestion would be to have the MP contain the details, that way if you need to migrate from Dev -> Test -> Prod then the values will follow the MP rather than having to code up something extra in the migration.
Also, editing the ServiceManager DB directly is not supported by MS and it could put you in a tough spot if you needed to log a Premier Support call.

I hope this answers your question.

5

Answers

Brett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

December 2016 Answer ✓

My suggestion would be to have the MP contain the details, that way if you need to migrate from Dev -> Test -> Prod then the values will follow the MP rather than having to code up something extra in the migration.
Also, editing the ServiceManager DB directly is not supported by MS and it could put you in a tough spot if you needed to log a Premier Support call.

I hope this answers your question.

5
Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

December 2016

Thanks @Brett_Moffett

1

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