Skip notification vor skipped parallel activities

Margarete_Jussen

Does anyone know how to skip notifications to reviewer when parallel Review activity ist skipped. Our users complain about getting a mail in case there is nothing for them to prove.

merlenette_jones

Margarete_Jussen said:

Does anyone know how to skip notifications to reviewer when parallel Review activity ist skipped. Our users complain about getting a mail in case there is nothing for them to prove.

Hello Margarete,

I would suggest implementing our Notify Analyst solution - https://support.cireson.com/KnowledgeBase/View/1#/ - install instructions 

https://support.cireson.com/software/downloads/NotifyAnalyst-v7.5.2012.17.zip - app download 

Thank you,

Merle

merlenette_jones

Margarete_Jussen said:

Does anyone know how to skip notifications to reviewer when parallel Review activity ist skipped. Our users complain about getting a mail in case there is nothing for them to prove.

Hello Margarete,

I would suggest implementing our Notify Analyst solution - https://support.cireson.com/KnowledgeBase/View/1#/ - install instructions 

https://support.cireson.com/software/downloads/NotifyAnalyst-v7.5.2012.17.zip - app download 

Thank you,

Merle

Margarete_Jussen

Hello Merle,

I had no time to test your idea until today. We are still using this app and I do not find a way to avoid analyst notification in case of skipped parallel activities.

Regards

Margret

Margarete_Jussen

We still have our problem. This is our SR template we have the problem with. The parallel activities are set to skipped but the notifications are still sent to our customers.