Incident Classification List
Margarete_Jussen
Customer Adept IT Monkey ✭✭
Hello,
I have the Problem, that list elements of the incident classification list are in the wright order in the SCSM console but not in Cireson Portal. Does anyone know how to show the list in the correct order in Cireson Portal?
Regards,
Margret
0
Best Answers
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Nicholas_Velich
Cireson Consultant Ninja IT Monkey ✭✭✭✭
I recall there was a bug in an older version of the Portal that displayed the list values in the wrong order. Which version of the Portal are you running?5 -
Nicholas_Velich
Cireson Consultant Ninja IT Monkey ✭✭✭✭
Sorry for the delay. I am not aware of this issue on that version. Could just be that the CacheBuilder hasn't updated the ordinals yet-- try giving the CacheBuilder a restart and give it a few minutes to run through its cycles. Also, the App Pool caches all enum values at website startup, so it's also worth trying recycling your App Pool after the CacheBuilder has been restarted.
Might be best to open a Cireson Support incident if you are still having trouble after that.5 -
Margarete_Jussen
Customer Adept IT Monkey ✭✭
Thanks for your answers. I just found out, that we had an error in our MPs. I imported them from our Test Environment and now it works fine.0
Answers
Sorry started just today ....
We are running the following Version:
Current Portal Version: 7.1.2012.1
Might be best to open a Cireson Support incident if you are still having trouble after that.